Heartland Bank has partnered with Credit Consultants to outsource aspects of our credit control function to them.
This ranges from early collection telephone calling to phoning more aged accounts.
Credit Consultants acts as an extension of our own business, making contact with customers on our behalf, in our name. The customer contact aims to negotiate appropriate payment arrangements on outstanding accounts, and secure customer retention.
Credit Consultants has delivered a high level of service, focused on our philosophy of providing good customer outcomes, customer care and brand protection – key outcome requirements for us.