Careers

Contact Center Position

We are an Australasian Company offering our clients credit related services, and we have positions available now in our Wellington based Contact Centre.

If you don’t live in the region, have you thought about a shift to the cultural capital of NZ?

We can offer great cafes, restaurants and night life, not to mention a gateway to the South Island! Feel like a weekend in the Marlborough Sounds, or skiing in Queenstown anyone?

Combine working in a great team environment with a great lifestyle.

 Our roles will see differing types of calls being made from Customer Service to Credit Control, through to Collections.

So, there will be plenty of variety and ongoing new learning and career opportunities.

 If you are interested in joining our team, you will have the following skills:-

• A client and customer service focus
• Fantastic communication skills - confident, articulate, empathetic
• Proven negotiation skills
• Excellent computer keyboard skills.
• Ability to work quickly and efficiently under pressure– clear and decisive
• Be able to work as both an individual and a team player
• Ideally have had previous contact centre or credit control experience, but not essential

Hours are 8:00am to 4.30pm Monday to Friday.

Apply now

ACCOUNT MANAGER POSITION AVAILABLE – WELLINGTON CITY

We seek an Account Manager who will be responsible for undertaking duties associated with the following:-

• Relationship management of a portfolio of clients
• Regular communication by way of telephone and email contact with Clients to determine service requirements and client satisfaction
• Preparation and issue of progress reports to clients
• ‘Hands on’ account collection skill particularly in relation to the collection of larger value accounts

The position will have interaction with both our clients and their customers, and therefore requires strong communication skills – written and oral, and account collection negotiation skills

The successful appointee will ideally have:-

• A client relationship management background in the financial services area
• A collections or credit control background would be beneficial, along with strong negotiation skills
• Strong communication skills; ability to communicate clearly and concisely -written and oral
• Proven computer skills – including excel spreadsheet knowledge and capability
• Self motivation – ability to plan and undertake tasks without constant supervision
• An ability to work effectively under pressure, whether this be in relation to work volumes, or deadlines

Hours 8am to 4.30pm

If this sounds like you, please email Christine at

chrish@creditconsultants.co.nz

Apply now