Early Collection Calling & Credit Control
Understanding that the likelihood of being paid increases the sooner a problem with an unpaid account is addressed, Credit Consultants’ clients are asking us to become involved earlier in their credit cycles.
How we can help
You will achieve better collection results and save time and money by taking advantage of our outsourced solutions for overdue accounts. Here are some of the ways we make a difference:
- Early collection
As soon as an account is overdue or direct debit has been missed, we can take responsibility for following up with the customer to understand and resolve the problem.
- High value customers
We can apply our skills to your most valuable customers, where preserving goodwill and maintaining the relationship is of paramount importance.
- High risk customers
Conversely, we can look after only those customers who fit a particular risk profile - such as new accounts.
- Extension of resources
Or, we can take a blended approach: handling your inbound and outbound calling outside normal business hours, during peak periods, or at times of staff shortage.
- Our expertise produces better results
Effective credit management is our core business. We bring intellectual property, experience and operational best practice that could be too difficult or time-consuming to develop in-house. As a result, we obtain payment earlier and strengthen customer relationships.
- Our resources give you flexibility
With the resources to support a broad base of clients, we provide seamless flexibility whenever you need temporary or permanent increases or decreases in staffing levels.
- Our systems provide greater transparency
Our professional client relationship management and the depth and quality of our reporting assures you greater control and better understanding of your credit processes.
- Economies of Scale provide better value
As our systems, people and infrastructure are funded by all of our clients, you will enjoy the benefits of higher quality, more reliable credit management services than you could perhaps justify internally.
- Better return on investment
We can help you achieve better credit management outcomes with fewer employees and so enhance the productivity of your workforce. Improved productivity - and the working capital released by collecting more money sooner - will increase your business' overall return on investment.